Training Today’s Professional for Tomorrow’s Workplace

PDC Instructors

Pat Arcady

Pat Arcady is a leadership architect. She coaches leaders and works with teams to increase employee engagement, team alignment, and collaboration. Her work integrates core principles from three key knowledge areas: the agile movement, conflict resolution and mediation, and the new brain research. Pat’s mission is to guide teams and leaders in creating dynamic work places where people are engaged, productive, and innovative. Pat earned a PhD in Higher Education Administration from the University of Memphis, an MS from Miami of Ohio, and a BA from Marian University in Indianapolis. Pat can reached at PatA@FreeStandingAgility.com .

Tom Archer

Tom Archer, a QuickBooks ProAdvisor, provides financial consulting services to a variety of small business clients. He has over 20 years’ experience in providing firms with accounting assistance, business planning, tax preparation, and auditing services. Tom holds a BS in Finance from the University of Rhode Island and an MBA from Bryant University.

Fran Barbaro

Fran Barbaro, MBA and Entrepreneur, has her MBA in Technology and Entrepreneurship from the University of Liverpool and a BS in Management from Bentley University. She is an entrepreneur and has years of experience in B2B sales, marketing, telemarketing, management, and engineering. She has worked for some of the largest inside sales, B2B, and telemarketing groups supporting companies such as SAP, Intuit, Kodak, General Electric, and is an Educational Specialist for Universities and Colleges. She has been awarded four patents from the US patent office based on technological advances to internet structure and design. She has eight additional patents pending. Her background has been with start-ups, large corporations, and service companies. She is currently building four companies to launch the patents that have been awarded, filed, and prosecuted.

Jerry Berger

Jerry Berger is a strategic communicator with expertise in public and media relations, crisis management and social media. Trained as a journalist, he has reported from the Mass Statehouse, taught future journalists and worked within state government. His health care experience includes managing crisis communications at a Boston hospital in the aftermath of the Boston Marathon bombing. His freelance reporting has appeared in Columbia Journalism Review and he has been a frequent commentator on Massachusetts government and politics.

Monique Bleriot

Monique Bleriot received mediation training at the University of Massachusetts in Boston and also holds a Master’s Degree in Conflict Resolution. Monique has been volunteering as a mediator at the Community Dispute Settlement Center since 2015. She also has a history of practicing nursing since 1979.

John Chapin

John Chapin has been a number one sales rep in 26 years of selling in three industries and authored the 2010 sales book of the year: Sales Encyclopedia. In addition, he writes a monthly sales article for over 100 publications across the country. Having started his career as a stockbroker in September of 1987, one month before the crash, and his current business in the Fall of 2008, when the economy took a nosedive, John has had experience successfully building businesses and selling in some of the toughest markets and economies. His specialty is helping individuals and sales teams double sales in 12 months.

Michael Chase

Michael Chase, an award-winning speaker in Toastmasters International and a frequent presenter and meeting facilitator at events throughout Central and Eastern Massachusetts, inspires and motivates participants at any level to improve their speaking skills. He uses his unique marketing, sales, and theater experience to create a fun and supportive environment to help people speak with clarity, confidence, and conviction! For more information, visit his company site at Great Results.

Norman Daoust

Norman Daoust established Daoust Associates in 2001. Within the first three months he had contracts with two national government organizations. Norman served on the Board of Directors of the Independent Computer Consultants Association for eight years, served as president for a year, and coordinated its Mentor Program for people considering consulting. In 2011, Norman published the book Requirements Modeling for Business Analysts Using UML. He specializes in helping organizations define their data requirements by serving as an enterprise data architect and is a recognized expert in electronic healthcare data exchange. Health Level Seven International named Norman Daoust as one of only 25 people in the world to receive their inaugural HL7 Fellowship award. The award was established to recognize HL7 members with 15 years active membership and outstanding service, commitment and contributions to the organization.

Lee Daum

Lee Daum has been a user and administrator on many different CRM packages, including Salesforce.com, Vantive, Microsoft CRM, and Sugar CRM. He was one of the first people to recognize the value of CRM and to embrace it. He’s also a passionate software and professional services sales executive with a successful track record of selling complex software systems and services to Fortune 1000 companies. A skilled presenter, Lee has been able to instruct all levels of CRM and Salesforce users, from senior executives to hands-on sales professionals.

Warwick Davies

Warwick Davies is the Principal of The Event Mechanic!, a consulting company which helps event organizers realize greater revenues and profits by improving existing events and launching new ones . His clients include event organizers in the information technology, healthcare, biotechnology construction and design engineering and executive event markets. Previously, Warwick was responsible for internationally recognizable event brands such as Macworld Conference and Expo, LinuxWorld Conference and Expo, and the Customer Relationship Management Conference and Exposition worldwide. He writes twice monthly on his Events Matter! regarding his views of the event industry.

Paul R. Dixon

Paul R. Dixon is a technical writer and editor with more than 25 years’ experience in the field. He has written primarily software documentation, ranging from end-users installing off-the-shelf software on their home computers to programmers who customize enterprise-level software systems. He has worked in a variety of technology companies that have specialized in the fields of accounting, banking, investing, manufacturing, and health care, among others.

Larry Elle

Larry Elle has devoted much of his life to helping people through career transitions. He’s been a career counselor for 25 years; the longtime facilitator of WIND South, a networking group for transitioning professionals; and, since 2008, the president of the Professional Development Collaborative (PDC).

Robin Friedman

Robin Friedman is both a designer and a web developer, and for the past 15 years, she has used these two skillsets to build custom websites for small business owners. She is also involved with other projects including developing software for patient education. Examples of some of her WordPress sites include: rachelhopkin.com, brooklinesoccer.org, and pdcboston.org. Robin has also taught software technology at area colleges and adult education centers.

Bob Gonet

Bob Gonet, PhD, is an Executive Coach & Corporate Trainer for I-empower-U; a company that has a successful track record of maximizing individual and team performance productivity, increasing sales, and helping thousands of job seekers land jobs. His experience spans 17 years working for the top firms in New England. He has worked with a variety of individuals at all levels and in such companies as: Midas, Staples, Avid, Ocean Spray, Sullivan Tire, Talbot’s, Harvard Pilgrim Health Care, and NStar. Dr. Gonet has a PhD and a Master’s in Counseling. He is a graduate of the Coaching Training Institute, which specializes in the latest cutting-edge coaching techniques. What’s truly unique about Dr. Gonet is his ability to motivate, inspire, and drive his clients in such a way that they want to take their professional game to a higher level.

Leslie Greene

Leslie Greene is President of Spoken Success, LLC. She has been coaching and training professionals in effective presentation and communication skills for 20 years. She began her career in sales with Winthrop Pharmaceuticals, in New York City. During her nine year career with Winthrop, she rose to hold positions as Sales Training Manager and Division Sales Manager. Leslie later joined Reuters America, Inc. as Manager of Sales Training responsible for training 250 sales executives and managers. Next was five years with Decker Communications as a presentation skills trainer, and a Senior Trainer and Communications Coach with Mandel Communications. Her clients include: ACI Global, Aetna, Baystate Health, Care.com, Cisco, EMC Corporation, General Dynamics, IBM, and Microsoft.

“Leslie is an amazing instructor, knowledgeable and fun to work with.” – A. Edwards, Fortune 100 Company

Amy Hamilton

Amy Hamilton is an event professional with over 15 years of experience in the special events industry. She has planned and executed successful events for organizations including Fidelity Investments, PwC, Cubist Pharmaceuticals, Bullhorn, UNH, and Biogen IDEC at locations such as Jillian’s, Dave & Buster’s, and Hard Rock Cafe. Through interactive discussions and activities, she pulls from her real life experiences to give students a firsthand account of successful practices, and pitfalls to avoid when planning corporate events.

Paul Jermain

Paul Jermain is an experienced professional with a diverse background. He served in senior industrial sales and telecommunications marketing roles in companies ranging from VC-backed start-ups to global corporations for over 20 years. And, as a small business consultant and business plan program instructor, he has helped hundreds of entrepreneurs think and through plans launch successful new businesses from the inception of his private consulting practice in 1986.

Susan P. Joyce

Susan P. Joyce was laid off by Digital Equipment Corporation in 1994 and has been studying, writing, and speaking about online job search since 1995. A veteran of the USMC and two layoffs, Susan owns and manages Job-Hunt.org and WorkCoach Cafe.com, building on her experience in IT, HR, compensation consulting, and informa- tion gathering and analysis. Susan is author of “How to Find a Job Using Craigslist” and is a former visiting scholar at the MIT Sloan School of Management.

Bruce Katcher

Bruce Katcher, PhD, is the founder and Executive Director of The Center for Independent Consulting. He is an organizational psychologist with over 25 years of management consulting and is author of “An Insider’s Guide to Building a Successful Consulting Practice” (AMACOM, 2010).

Bruce is past president of The Society of Professional Consultants and has been mentoring independent consultants for the past 15 years. He has delivered more than 50 invited speeches on starting and growing independent consulting practices. He publishes, “The Consultants’ Corner,” a free electronic newsletter for independent consultants.

He is founder and president of The Discovery Consulting Group, a firm that specializes in employee engagement and retention. His more than 100 clients include Alcoa, Delta Dental Plan, Dunkin’ Donuts, Johnson & Johnson, the Mayo Clinic, Revlon, Science Magazine, Sodexo, Timberland, Tufts University, W.R. Grace. His views on employees and his survey research have been frequently quoted in The Wall Street Journal, The Boston Globe, The Christian Science Monitor, Industry Week, Science Magazine, and The Washington Post. He publishes, Improving the Workplace, a free monthly electronic newsletter that highlights the results of his employee surveys and provides management with advice on how to solve problems encountered in the work place.

Stephanie Legatos

Stephanie Legatos is a career counselor, coach, workshop presenter, certified résumé writer, and Essential Colors™ color and wardrobe consultant. She owns “Visible You” in Topsfield. Stephanie helps people access and build the confidence, tools, and resources they need to create resilience and keep their career/job search going. She completed Mindfulness Training and presents workshops on mindset/inner critic, resilience, career topics, and train-the-trainer programs.

Mary Kay Lofurno

Mary Kay Lofurno, MBA, started her career as a marketing research analyst at an econometric modeling firm and went on to lead marketing efforts with firms including business to business technologies, eLearning, online education, publishing and ecommerce. She began optimizing web sites in 1997 and has successfully marketed hundreds of web sites, mobile applications and online subscription services that use conversion types such as lead generation, subscription, and web traffic for advertising sales. Google AdWords and GAIQ certified, Mary Kay taught Google Analytics and digital marketing in corporate settings and has been an adjunct professor at BU’s Metropolitan College teaching Marketing, Ecommerce and Web Design.

John Malone

John F. Malone, Jr. is a senior. level executive with over 25 years of experience, specializing in corporate reorganizations, turnaround management, process improvements and business expansion, from start-ups through multi-billion dollar international organizations. Besides spending many years negotiating major business deals worldwide, John has participated in extensive hands-on and classroom training at the Harvard Law School’s Program on Negotiation, in the areas of Basic and Advanced Negotiation, Dispute and Conflict Resolution, Mediation and Participatory Processes, as well as Difficult Conversations and Advanced Deal Design and Implementation. John has a BA in Marine Biology from Roger Williams University, an MBA in Management and a CAGS (Post MBA) in Finance from Bryant University, Graduate School of Business. He is also a graduate of the Boston University, Diploma Program in Financial Planning, as well as the MIT, Sloan School of Management’s, Advanced Management Program (AMP).

Bob McIntosh

Bob McIntosh, CPRW, is a career trainer who leads more than 17 job search workshops at an urban career center, as well as critiques Linkedin profiles and conducts mock interviews. Job seekers and staff look to him for advice on the job search. In addition, Bob has gained a reputation as a LinkedIn authority in the community. Bob’s greatest pleasure is helping people find rewarding careers in a competitive job market. For enjoyment, he blogs at: Things Career Related.

Edith Moricz

Edith Moricz, has spent 25 years in Boston as a financial advisor, fundraising Coach and adjunct professor. She is the Founder/CEO of RocketYourNonProfit.net, providing custom fundraising coaching. She shares her Wall Street training with Main Street to create the profitable non-profit. In 2009, she founded BeyondSuccessOnline.com, interviewing global leaders who offer their business best practices. She obtained her MBA from Boston University Questrom School of Management.

Susan Munter

Susan Munter is an experienced brand strategist for over a decade working with such leading advertising agencies as Digitas, Hill Holiday and PJA. She has advised companies across the globe, including American Express, Johnson & Johnson, Iron Mountain and Genzyme. She heads the startup Band55, a marketing collaborative serving NextGen entrepreneurs—people over the age of 55 starting new ventures.

Jack Nevison

Jack Nevison is founder and President of New Leaf Project Management. He is the author of six books and is a contributor to the original 1996 edition of The PMBOK® Guide and was a team leader for the Fifth Edition revision. He has designed several interactive games (Herding Cats©, Stays & Days©, and QPM©) to enhance the mastery of PM skills, speaks and writes regularly on topics of interest to project managers and is a past president of the Mass Bay Chapter of the Project Management Institute (PMI®) and a certified Project Management Professional (PMP®). Nevison is a Phi Beta Kappa graduate of Dartmouth College. He may be reached at jmn@newleafpm.com.

Judy Parisella

Judy Parisella – After a 20-year stint in Southern California, Judy has made her way back to her native North Shore. Today she runs her own ‘Cloud Marketing’ firm managing an array of clients and brands, from Teddie Peanut Butter to on-air (TV and radio) personalities and more. Judy speaks and teaches widely on leveraging today’s emerging online marketing platforms. More about Judy at linkedin.com.

John H. Perkins

John H. Perkins is an experienced Training Professional, developing and delivering outstanding training programs for a Fortune 250 company. John was a Commercial PM with a $MM product line responsibility. He used PowerPoint presentations extensively in his management presentations, training programs and eLearning courses. John also has training expertise in other Microsoft Office products and we invite you to register for his presentations on Microsoft Word and Excel.

Lisa Perry-Wood

Lisa Perry-Wood is a principal in Clarity Consulting Partners, with over 25 years of grant writing and fundraising experience. Her client list has included small and large non-profits, government agencies, public and charter schools, providing grants and fundraising work in education, the arts, science, human services, social justice and other areas. Lisa has taught a 3-credit course in grant writing and fund development for local colleges and universities, as well as numerous workshops and classes for Associated Grant Makers in Boston. She was the founding president of the Massachusetts Chapter of the Grants Professionals Association. Lisa lives in Lexington, Massachusetts, is a certified yoga teacher/Ayurveda consultant, and received a Masters of Divinity in May 2016.

Dawn Quesnel

Dawn Quesnel is passionate about helping people achieve their short term career objectives and long-term career goals. Her ground-breaking BRIDGE Method provides a path for finding gainful employment 50% faster than using the traditional approaches. Known as Coach DQ , Dawn has been a Certified Co-Active Coach for over 13 years. She began her career as an executive recruiter placing sales, marketing, advertising and creative professionals. Dawn is a certified DiSC® administrator, WIND South Networking Facilitator and leads the Regional Networking Group for Job Seekers 50+. She graduated Cum Laude from Suffolk University with a BS in Business & Entrepreneurship, and is a member of the International Coach Federation, NE Chapter, and was elected Career Coach of the Year” in 2011.

Jacki Rose

Jacki Rose shows business professionals how to become more confident, dynamic, and engaging presenters. She is the author of five books including 11 Steps to Powerful Public Speaking”, is a member of the National Speakers Association and has coached speech contestants through placing at the Toastmasters World Championship of Public Speaking. For more information on Jacki and for some free tips on public speaking, visit www.JackiRose.com.

Ann Sullivan

Ann Sullivan graduated from Northeastern University School of Law in 1982. She practiced law from 1983-2008.  Ann has been a mediator since 1992, and received basic mediation training at Cambridge Dispute Settlement Center. She practices mediation in Arlington MA. To learn more about her practice, visit mediateorlitigate.net.  In 2016, Ann and Monique began Mediation for Elder Transitions.

Scott A. Tepper

Scott A. Tepper has worked in all aspects of training, from needs analysis to ordering bagels for breaks, since 1983. He has developed highly-reviewed training, taught hundreds of people all over the US and internationally, and helped subject matter experts become well-reviewed trainers. Scott received his Master of Education from Harvard Graduate School of Education. He knows that you can become a great trainer.

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